Contact Us 

Have a question or just want to share your favorite candle moment? 

We're here for you!

We're happy to help!

Questions, concerns,or just want to share? Send us a message below.

Thanks for contacting us. We'll get back to you as soon as possible.

Interested in Wholesale?

Check out our wholesale page here
or contact us at sales@motherwolfcandleco.com

Address

4800 Dahlia St. Unit G-15

Denver, CO 80216

Email us

Frequently Asked Questions

Have questions? We’re here to help

How long does it take to complete an order?

We are dedicated to processing your order as quickly as possible! Typically, orders will ship within 1-3 business day however, if there is a delay in processing we will notify you. All orders are shipped with tracking information.

Where do you ship?

We currently ship anywhere in the USA and Canada.

Can I send my order as a gift?

Absolutely! Our itemized invoices do not include the cost, it is simply an itemized receipt, which essentially serves as a gift receipt. If you'd like to include a special note, please type your message in the order special instructions BEFORE checkout. We will highlight your note for the recipient to see. And of course, be sure to use their shipping address if you want it sent directly to them!

What should I do if my order arrives broken or damaged?

If this happens, we've got you covered! 

Please email us a photo of the following as soon as possbile:

  1. a photo of the damaged item up close
  2. a photo of the box, showing all packaging used to protect the item
  3. a photo of the shipping label on the box

Please send your email to support@motherwolfcandleco.com 

Returns & Exchanges 

Our products are specially handcrafted, therefore, all sales are final and returns or exchanges are not accepted. We take great care in packaging and shipping our items to deliver to you as quickly as possible. However, if your item arrives damaged or something is not right with your order, please send us an email at support@motherwolfcandleco.com and we will work with you to find a solution.